On this page
Privacy Policy
Last updated:
1. Introduction
XcapeSuite, LLC (“XcapeSuite,” “we,” “us,” or “our”) is a limited liability company organized under the laws of Delaware, United States. Xcape Valuate is a product of XcapeSuite. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Xcape Valuate web application and related services (collectively, the "Service"). It is incorporated by reference into our Terms of Service and is governed by the same jurisdiction.
2. Information We Collect
We collect the following types of information:
- Account Information: When you create an account, we collect your name, email address, and authentication credentials.
- Financial Data: Asset descriptions, valuations, fair market values, currency information, and related financial data you enter into the Service for valuation purposes.
- Documents: Files you upload to support your valuations, including appraisals, bank statements, and other financial documents.
- Usage Data: Information about how you interact with the Service, including access times, pages viewed, and features used.
- Device Information: Browser type, operating system, IP address, and device identifiers.
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To process your asset valuations and generate reports
- To integrate foreign exchange rates and perform calculations
- To communicate with you about your account and the Service
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. Financial data and uploaded documents are encrypted both in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who assist in operating our Service (e.g., cloud hosting, payment processing).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you explicitly authorize disclosure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Certain information may be retained as required by law or for legitimate business purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
9. Third-Party Services
The Service may integrate with third-party services for foreign exchange rates, payment processing, and authentication. These services have their own privacy policies, and we encourage you to review them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, or wish to exercise any of the rights described in Section 7, please contact our privacy team at privacy@xcapesuite.com.
Formal legal notices to XcapeSuite, LLC should be sent to legal@xcapesuite.com. A registered mailing address is available on request.